Dynamics 365 Portals are a great way to enable self-service for your customers. Work 365 leverages the power of Dynamics 365 portals to show license and usage data, customer invoices and more.

However, sometimes it becomes necessary to block a user (that was previously given access) from logging into the portal and viewing the information displayed therein.

The steps below outlines this process:

  1. Open the contact which you want to block access for
  2. Change the form to Portal Contact
  3. Find the “Web Authentication” section and locate the “Login Enabled” setting
  4. Uncheck the “Login Enabled” setting to block access to the user

Please note that it may take a few minutes for the changes to come into effect.