Pre-requisites:
Performing this task will require the following:
- System Admin privileges on the tenant
Procedure:
The Work 365 Portal install and setup process automatically enables the supported languages for the Work 365 portal components.
However the Work 365 Portal setup process only applies the language translations if the below pre-requisites are met.
- The required Language is already enabled on the Dynamics CRM/Dataverse environment.
Click here for information on how to enabled a new language for Dataverse
Note: Enabling a new language could take around 1-3 hours.
We would recommend doing this during off-peak hours. - The required Language is already enabled for the PowerApps Portal
Click here for information on how to enabled a new language for Portal.
For scenarios where you need to enable a new language on the Portal after the Work 365 Portal setup was complete, please follow steps 1 & 2 above for enabling the new language on Dataverse and Portal.
- Once the above steps are complete the portal initialization process needs to be executed. https://docs.work365apps.com/docs/initialize-the-self-service-portal
- Navigate to the Portal and you should notice the language selector option next to the ‘Sign In’ button.
Login to the portal and select the desired language. The Work 365 web pages should be displayed in the selected language
In case you do not see the desired translations on the Portal, try clearing the Portal cache and refresh the Portal page.