Issue: There is an error which populates when linking an account or invoice in NetSuite
Error message: You have entered an invalid email address or password. Please try again.
Go to Work 365 Administration > Admin Hub > Integrations tab > hit the gear icon on NetSuite > Hit Edit
Confirm if this error populates: Error! An error occurred while retrieving product classes from accounting connection: You have entered an invalid email address or password. Please try again..
If the connector page does populate the error, take the password for the NetSuite integration user and add it to the connector, and then hit save.
Confirm the issue is resolved by linking an example account or invoice.