Here are the steps to revoking a user's access to the self service portal.
*Note revoking a user's access to the self service portal will delete the original portal invitation record for that user.
- Go to the Contact record in CRM.
- Expand the Work 365 menu and select revoke portal access.
- On the popup window hit proceed.
- After the revoke access is successful, go to the Work 365 portal contact form, and click on the Web authentication tab.
- The revoke access will have cleared out the web authentication fields and deleted the original portal invitation record.
- Before revoking access
- After revoking access
- Before revoking access