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Here are the steps to revoking a user's access to the self service portal. 

*Note revoking a user's access to the self service portal will delete the original portal invitation record for that user. 

  1. Go to the Contact record in CRM. 
  2. Expand the Work 365 menu and select revoke portal access.
  3. On the popup window hit proceed.
  4. After the revoke access is successful, go to the Work 365 portal contact form, and click on the Web authentication tab. 
  5. The revoke access will have cleared out the web authentication fields and deleted the original portal invitation record. 
    1. Before revoking access
      1.  
    2. After revoking access