This is what the portal page looks like clicking on the Work 365 breadcrumb


It is not possible to delete this breadcrumb altogether, but users can rename it. 

*Note whenever the Work 365 self service portal is upgraded, the Breadcrumb customization will need to be reapplied.


To update the breadcrumb:

  • Go to Portal Management App > Web Pages > look for Work 365 - Directory (Customer Self-Service) Web Page.
  • Look for Content Panel > Title = Work 365
  • Update the text as per your need.


to modify the hyperlinks on these icons:


  • On the directory page find source and the individual content snippets for this page will be shown which can be modified.