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Knowledge Base - Home
Email to Case Automation
Email to Case Automation
Specifically created for our Work 365 Self service customers, be on a look out here for regular updates
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Creating and Configuring a Queue in CRM for Incoming & Outgoing Emails
Configuring the email queue for the email to case addon
Create Case From Forwarded Email
Email To Case Automation Troubleshooting Guide
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Create Case
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