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Knowledge Base - Home
Specifically created for our Work 365 Self service customers, be on a look out here for regular updates
I cannot change the owner of a billing contract
Check this asrticle when you can't update the billing contract owner
What are the billing frequencies supported by Work 365 ?
We provide discounts to customers who pay in advance – how is this supported?
Missing License Change Logs (and how to fix them)
Usage Invoice Not Generated
How to archive license change log records
license change logs
How to handle credit back from Microsoft
How to access a custom subscription view on the billing contract record
Manually applying indexation on a billing contract
Work 365 Provisioning Best Practices
Browse the KB