Category · Customer Self-Service

Specifically created for our Work 365 Self service customers, be on a look out here for regular updates

How do I know a Customer has signed my Reseller Relationship Request?
Why are my subscriptions stuck in awaiting provisioning status?
License Change Logs Failed Provisioning
There are different errors you may get when a LCL fails, please check the troubleshooting steps here
How do I provision Addons in Work 365?
Can Work 365 handle Azure Stack subscriptions?
How do I provision Visio Studio in Work 365?
How do I handle the migration of Azure subscriptions to my tenant in Work 365?
Automatic provider not on the list while provisioning account
Commitment End Date is blank on the subscription for TechData Provider
Applying discounts to billing contracts through sales orders
Scheduling License Changes with Work 365
Deactivating a Subscription
How to deactivate a subscription and actions on LCLs
Scheduled license change fails
End User Updating Licenses from the Portal
Find details around license update considerations when using SSP

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